Frequently asked questions
What are the shipping times?
Orders ship within 24 business hours. Delivery takes 2 to 5 business days across Canada. Free shipping on orders over $60.
What is your return policy?
30-day money-back guarantee, no questions asked. If a product isn't right for you, contact us and we'll refund you in full.
Are your products vegan?
Yes. All our skincare is vegan, cruelty-free, and dermatologist tested.
Does the tumbler really keep drinks cold for 12 hours?
Yes. The vacuum-insulated double wall keeps ice intact for 12 hours and drinks hot for 7.
What payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay.
How can I contact you?
Via the Contact page or by email. We reply within 24 hours.